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Order Processing Specialist

https://www.randstad.com Logo

Randstad

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Location:
Japan, Tokyo

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

5000000.00 - 7000000.00 JPY / Year
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Job Description:

Order Processing Specialist job opportunity at global lifescience company located in Tokyo. Responsibilities include handling customer orders, issuing related documentation, managing stock and delivery, and improving internal processes. Ideal candidates have a University Degree, 3-5 years of relevant experience, ERP/SAP skills, and fluency in Japanese and English.

Job Responsibility:

  • Receive orders from the customers, to handle orders accordingly to take into SAP system with delivery and pricing info accurately
  • Correspond requirements from the customers about deliveries and timelines of orders
  • Issue related documents, such as Order Confirmation, Delivery notes, Invoice or Credit notes
  • Closer working with Purchasers, Sales, Application Specialists and Services
  • Communicate with Logi and the warehouse for stock management and delivery goods
  • Handle the claim for orders and deliveries, and also return goods
  • Handle the data report of responsible orders related
  • Make improvement of our process to join the internally projects

Requirements:

  • College graduation, Diploma or equal Qualification required
  • University Degree is preferable
  • 3-5 years’ working experience in order processing or customer service dept
  • Any ERP or SD (Sales and Distribution) system experience
  • SAP user could be advantaged
  • Fluent Japanese and English (casual conversation level is enough, to take internal communication for MS team meetings)

Nice to have:

SAP user experience could be advantaged

What we offer:
  • Health insurance
  • Employee pension insurance
  • Unemployment insurance
  • Weekends and public holidays off

Additional Information:

Job Posted:
April 03, 2025

Expiration:
April 08, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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