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We are looking for a detail-oriented and highly organised Order Processor to join our client's growing team. You will be responsible for managing customer orders, ensuring smooth processing from order placement to delivery. This role requires strong attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment.
Job Responsibility:
Process customer orders accurately and efficiently, ensuring all details are correct
Communicate with customers, suppliers, and internal teams to confirm order details, availability, and delivery schedules
Maintain order records, updating databases and tracking shipments
Handle customer enquiries and resolve any order-related issues promptly
Generate and manage invoices, purchase orders, and delivery notes
Monitor stock levels and coordinate reordering as needed
Work closely with the accounts team to ensure accurate billing and payment processing
Requirements:
Strong attention to detail and accuracy
Excellent communication and customer service skills
Ability to multi-task and prioritise work effectively
Proficiency in Microsoft Office (Excel, Word, Outlook) and order management software
Experience in order processing, sales administration, or a similar role is beneficial
A proactive and problem-solving mindset
Ability to work under pressure in a fast-paced environment
Nice to have:
Experience in order processing, sales administration, or a similar role is beneficial
What we offer:
Friendly and supportive team environment
Opportunities for career growth and progression
Work with niche and independent brands in an exciting industry
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