Outreach Associate, CVS Health

Outreach Associate

CVS Health

Location:

United States, Raleigh

Category:

Sales

Contract Type:

Employment contract

Salary:

18.50 - 35.29 USD / Hour

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Job Description:

The Outreach Associate is responsible for developing relationships in the community and scheduling appointments for Medicare-eligible seniors to join Oak Street Health, addressing underserved healthcare communities through a value-based approach to care.

Job Responsibility:

Generate high-quality leads by engaging Medicare-eligible seniors through event execution
Schedule first appointments with interested and eligible prospects
Maintain knowledge of internal sales systems and organizational goals
Collaborate with Community Relationship Manager, Outreach Executive, and Outreach Manager/Director to drive lead generation with local community members
Collaborate with central growth and call center teams
Develop strong relationships with prospects across the assigned territory
Capture and record customer information and sales activity in CRM systems
Act as a point of contact for central call center teams
Resolve concerns and complaints from prospects
Perform other duties as assigned

Requirements:

Ability to quickly connect with and influence the right people
Comfort with personal sales goals and results tracking
Team player and contributor to the overall effectiveness of the team
Inclination to work in a results oriented role
Comfortable with navigating external barriers to create a positive experience
Basic computer skills, including clear electronic communication management and documentation of prospect interactions
Experience managing through a CRM system, ideally Salesforce, a plus
Sales and/or healthcare experience a plus
Access to reliable transportation to travel between events
Ability to lift 25-45 lbs for event set-up
Ability to occasionally work outside of standard business hours
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served
US work authorization

Nice to have:

Sales and/or healthcare experience
Experience managing through a CRM system, ideally Salesforce
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served

What we offer:

Mission-focused career impacting health outcomes for Medicare patients
Paid vacation, sick time, and retirement 401K match options
Health insurance, vision, and dental benefits
Leadership development and continuing education stipends
New centers and flexible work environments
High levels of responsibility and rapid advancement
Affordable medical plan options
Employee stock purchase plan
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Tuition assistance

Additional Information:

Job Posted:

March 19, 2025

Expiration:

September 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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