Outreach Associate, CVS Health

Outreach Associate

CVS Health

Location:

United States, Various

Category:

Sales

Contract Type:

Employment contract

Salary:

18.50 - 31.72 USD / Hour

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Job Description:

The Outreach Associate is responsible for developing relationships with community members and scheduling Medicare-eligible seniors for appointments through hosting and attending events. This role requires daily interaction with prospects, collaboration with outreach teams, and driving patient growth in assigned territories.

Job Responsibility:

Generate high-quality leads by engaging Medicare-eligible seniors through event execution
schedule first appointments with interested prospects
maintain knowledge of internal sales systems like Salesforce
collaborate with Community Relationship Manager, Outreach Executive, and Outreach Manager/Director to drive lead generation
develop strong relationships with prospects
capture and record customer information into CRM systems
act as point of contact for call center team
resolve concerns and complaints from prospects
other duties as assigned

Requirements:

Ability to quickly connect with and influence the right people
comfort with personal sales goals and results tracking
team player and contributor to the overall effectiveness of the team
inclination to work in a results-oriented role
comfortable with navigating external barriers to create a positive experience
basic computer skills
experience managing through a CRM system (ideally Salesforce)
sales and/or healthcare experience a plus
access to reliable transportation
ability to lift 25-45 lbs for event setup
ability to occasionally work outside standard business hours
fluency in Spanish, Polish, Russian, or other languages spoken in the communities
US work authorization

Nice to have:

Fluency in Spanish, Polish, Russian, or other languages
sales and/or healthcare experience
experience managing through a CRM system, ideally Salesforce

What we offer:

Paid vacation
sick time
401K match options
health insurance
vision and dental benefits
opportunities for leadership development
continuing education stipends
flexible work environments
opportunities for responsibility and rapid advancement

Additional Information:

Job Posted:

March 19, 2025

Expiration:

September 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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