Outreach Associate, CVS Health

Outreach Associate

CVS Health

Location:

United States, Philadelphia

Category:

Sales

Contract Type:

Employment contract

Salary:

18.50 - 38.82 USD / Hour

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Job Description:

The Outreach Associate is responsible for developing relationships with members of the community and scheduling interested and eligible prospects for first appointments through hosting and attending various types of events. At these events, Outreach Associates will engage Medicare-eligible seniors in the community with the ultimate goal of having those individuals become patients of Oak Street Health.

Job Responsibility:

Generate high-quality leads by engaging Medicare-eligible seniors through event execution
Schedule first appointments with interested and eligible prospects
Maintain knowledge of internal sales systems and organizational goals
Collaborate with Community Relationship Manager, Outreach Executive, and Outreach Manager/Outreach Director
Collaborate with Oak Street Health central growth and call center teams
Develop strong relationships with prospects across the assigned territory
Capture and record customer information and sales activity into CRM system
Act as point of contact for central call center team
Resolve concerns and complaints from prospects

Requirements:

Ability to quickly connect with and influence the right people
Comfort with personal sales goals and results tracking
Team player and contributor to the overall effectiveness of the team
Inclination to work in a results oriented role
Comfortable with navigating external barriers to create a positive experience
Basic computer skills
Experience managing through a CRM system, ideally Salesforce, a plus
Sales and/or healthcare experience a plus
Access to reliable transportation to travel between events
Ability to lift 25-45 lbs for event set-up
Ability to occasionally work outside of standard business hours
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve
US work authorization

Nice to have:

Experience managing through a CRM system, ideally Salesforce
Sales and/or healthcare experience
Comfort with navigating external barriers to create a positive experience
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve

What we offer:

Paid vacation
sick time
investment/retirement 401K match options
Health insurance
vision and dental benefits
Leadership development opportunities
Continuing education stipends
Flexible work environments
Opportunities for rapid advancement

Additional Information:

Job Posted:

March 19, 2025

Expiration:

September 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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