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The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory.
Job Responsibility:
Generating leads by effectively engaging Medicare senior community through event execution and local community outreach
Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives
Prospecting and cold calling to prospects & new leads assigned to you
Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking
Collaborating with your Community Relationship Manager, other Outreach Executives, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents
Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory
Capture and record customer information and sales activity into customer relationship management system and other business systems
Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern
Requirements:
Ability to quickly connect and influence the right people
Comfortable with navigating external barriers to create a positive experience
Ability to manage priorities simultaneously
Team player and contributor to the overall effectiveness of the team
Sales and/or healthcare experience a plus
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Someone who embodies being 'Oaky'
Nice to have:
Sales and/or healthcare experience a plus
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
What we offer:
Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Affordable medical plan options, including wellness screenings, tobacco cessation, weight management programs, and financial coaching
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