Overnight Receptionist, Robert Half

Overnight Receptionist

Robert Half

Location:

United States, Reston

Category:

Office Administration

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We are actively seeking an Overnight Receptionist to join our team based in Reston, Virginia. This role offers a short-term contract employment opportunity and is on-site. As an Overnight Receptionist, you will be the initial point of contact providing exceptional customer service and handling various administrative tasks. This role involves front desk duties within the industry, ensuring smooth operations.

Job Responsibility:

Serve as the first point of contact for all incoming calls and direct them to the appropriate department or personnel
Welcome visitors by greeting them professionally and courteously, in person or on the telephone
Ensure efficient communication by accurately taking and delivering messages
Keep a safe and clean reception area by complying with procedures, rules, and regulations
Contribute to team effort by accomplishing related results as needed
Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
Handle multiple lines, transferring calls as necessary
Maintain customer trust by keeping client interactions confidential
Utilize excellent customer service skills and exceed customers' expectations
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)

Requirements:

Possess at least one year of experience in a receptionist role or similar position
Proven experience with receptionist duties including managing phone calls and customer service
Prior experience in a part-time receptionist role beneficial
Proficiency in answering inbound calls in a professional and timely manner
Demonstrated ability to handle inquiries, providing accurate information to customers
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficiency in using office equipment, including printers and fax machines
Ability to maintain a neat and organized reception area
Knowledge of office management systems and procedures
Must be willing to work night shift
Must be able to work independently and as part of a team

Nice to have:

Prior experience in a part-time receptionist role beneficial

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:

March 24, 2025

Employment Type:

Parttime

Work Type:

On-site work

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