Part Time Lettings Administrator, Office Angels

Part Time Lettings Administrator

Office Angels

Location:

United Kingdom, Arborfield

Category:

Office Administration

Contract Type:

Not provided

Salary:

14.00 GBP / Hour

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Job Description:

Temporary Part Time Lettings Administrator role based in Arborfield, working 9-6 on Monday, Wednesday, and Fridays. Duties include tenant services management, documentation processing, resident communication, contractor coordination, apartment inspections, and first-class customer service.

Job Responsibility:

Ensuring communal areas and available apartments are well presented and appealing to prospective tenants at all time
Reporting building issues to the relevant member of the team
Clear communication of important information, ensuring appropriate channels are used
Responding to rental enquiries, booking in and conducting viewings and agreeing offers
Completing all applicant vetting in line with the clients procedures
Processing offers and completing all tenancy documentation
Provide first class customer service to residents
Organising and running tenant services via third parties and in house
Ensuring up to date resident communication via various channels including social media
Creating a community feel through communication, events and innovations
To act as first point of call for residents to report maintenance issues or other requests
Co-ordinating all contractor appointments and defect warranty repairs, logging issues in order that required service levels are attained
Carrying out regular inspections of communal areas and apartments
Organising minor works between tenancies to maintain first class presentation of apartments
Completing check in and check out reports
determining deposit returns
Work alongside the RSM to ensure H&S statutory requirements are meet across the development

Requirements:

Strong customer service ethic / background
Positive, can do attitude
Ability to think on their feet and make considered decisions
Outgoing, warm and friendly personality
Organised, meticulous, tenacious
Excellent written and spoken etiquette
IT literate and Social media savvy
Strong financial management skills

What we offer:

Weekly pay
Up to 28 days Annual Leave
BOOST benefits portal with shopping discounts and utilities/restaurant/cinema vouchers

Additional Information:

Job Posted:

March 28, 2025

Employment Type:

Parttime

Work Type:

On-site work

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