Partner Operations Manager, Cox Enterprises

Partner Operations Manager

Cox Enterprises

Location:

United States, Remote ▼

Raleigh

Austin

New York

Atlanta

Chicago

Category:

Consulting

Contract Type:

Employment contract

Salary:

99000.00 - 165000.00 USD / Year

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Job Description:

As a growing leader in secure, reliable managed cloud solutions, RapidScale helps SMBs and enterprises alike simplify IT and unleash innovation. We seek an experienced Partner Operations Manager to provide business intelligence, standardization, automation, project management, and partner program expertise to maximize strategic partnerships' value.

Job Responsibility:

Create and maintain reports and dashboards
Prepare ROB (Rhythm of the business) trend packages for executive team
Proactively identify trends and inform strategic decisions
Managing the enrollment process and governance framework of Partner Programs
Ensuring compliance with partner program requirements such as End User Reporting and Deal Registration
Implementing and enforcing team-wide policies, standards, and best practices
Streamlining workflows, automating tasks, and implementing GenAI for self-service capabilities
Manage complex audits for flagship partner programs such as MSP audits for Microsoft and AWS
Provide project management expertise for major initiatives such as AWS Reinvent and other strategic workstreams
Funding allocation tracking and forecasting
Manage funding workflows inclusive of submission, approval, and disbursement
Lead a project to automate the above
Work with Rapidscale product and sales teams to support marketplace procurement
Lead project to integrate Rapidscale SFDC with partner deal registration systems

Requirements:

Bachelor’s degree in a related discipline and 6 years’ experience in a related field (i.e. partner operations, program management, or cloud alliance roles, preferably with AWS or similar hyperscaler ecosystems)
Strong understanding of partner funding programs (MAP, AMMP, RaaMP) and partner validation programs (AWS Competencies, Microsoft Specializations, Google Expertise, etc)
Demonstrated experience in process development and optimization for partner or funding programs
Proficiency in developing dashboards and reports in SFDC
Strong interpersonal and communication skills, with the ability to influence stakeholders at all levels
Cloud certifications from any of the 3 main hyperscalers or related

Nice to have:

Experience working in managed services, cloud solutions, or IT consulting environments
Familiarity with financial forecasting and budget management
Knowledge of CRM, APN systems, and integration tooling
Familiarity with chatbot design (business level)
Familiarity with partner marketplaces
PMO/PMP Certification or similar

What we offer:

Generous compensation & bonus structure
Flexible time off policies
Amazing healthcare plans at low cost to you
Free access to Care.com
Funds to pay for classes, certifications or school
Free access to Calm + counseling for mental wellbeing

Additional Information:

Job Posted:

March 26, 2025

Expiration:

April 29, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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