Partner Operations Specialist, Robert Half

Partner Operations Specialist

Robert Half

Location:

United States, San Francisco

Category:

IT - Administration

Contract Type:

Not provided

Salary:

48.00 - 72.00 USD / Hour

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Job Description:

We are seeking a highly organized and detail-oriented Partner Operations Specialist to manage the Purchase Order (PO) process for our distribution partners. This role will be a key player in ensuring smooth operational execution, facilitating partner transactions, and optimizing workflows to support our global distribution network. The ideal candidate is a proactive problem-solver who thrives in a fast-paced environment and has experience in operations, supply chain, or partner management within a technology company.

Job Responsibility:

Own the end-to-end PO process, including creation, validation, tracking, and reconciliation, ensuring accuracy and timeliness
Collaborate with cross-functional teams, including finance, sales, supply chain, and legal, to facilitate seamless partner transactions
Work closely with distribution partners to ensure compliance with contract terms, resolve discrepancies, and address operational concerns
Monitor and analyze order fulfillment, identifying bottlenecks and proposing process improvements to enhance efficiency
Maintain accurate records of PO transactions, invoices, and payment statuses in internal systems
Develop and document standard operating procedures (SOPs) related to PO and partner operations
Provide reporting and insights on partner performance, operational metrics, and key KPIs to leadership
Act as the primary point of contact for internal stakeholders and external partners regarding PO-related inquiries and escalations
Drive automation and optimization initiatives to improve operational workflows and scalability

Requirements:

5+ years of experience in partner operations, procurement, supply chain, finance, or a related field, preferably in a technology company
Strong understanding of purchase order workflows, invoicing, and financial reconciliation
Experience working with ERP systems (e.g., SAP, Oracle, NetSuite) and CRM tools (e.g., Salesforce CPQ)
Excellent analytical and problem-solving skills, with the ability to identify process inefficiencies and implement solutions
Strong communication and interpersonal skills to effectively collaborate with internal teams and external partners
High attention to detail and the ability to manage multiple priorities in a fast-moving environment
Proficiency in Excel/Google Sheets for data analysis and reporting

What we offer:

medical, vision, dental, and life and disability insurance
401(k) plan

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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