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Payment Controls Operations, as part of Cash Services, is responsible for enabling a framework for movement of funds risk and portfolio governance oversight for Citi. Leads strategy and initiatives to implement new or enhanced governance processes and enable operationalization of enterprise-wide standards.
Job Responsibility:
Lead specific business processes and strategies
Monitor goals and translate insights into business cases
Develop understanding of organization’s landscape, culture, and technology
Assess processes across lines of businesses
Contribute to visualization and narratives for management reporting
Ensure completeness in documentation
Collaborate with and influence stakeholders
Regularly assess processes, tools, and methodologies
Research, document, and export best practices
Assess risk in business decisions
Drive compliance with laws, rules, and regulations
Requirements:
Extensive relevant experience
Ability to operate with a limited level of direct supervision
Exercise independence of judgement and autonomy
Developed communication and diplomacy skills
Proactive mindset with critical thinking
Adaptability to work with ambiguity and change
Business writing and presentation skills experience
Experience in operations
Exposure to process improvement desired
Experience in Operational risk desired
Bachelor’s/University degree, Master’s degree preferred or equivalent work related experience
Nice to have:
Exposure to process improvement
Experience in Operational risk
What we offer:
Generous holiday allowance starting at 27 days plus bank holidays
Discretional annual performance related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
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