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Payments Target Operating Model, Director

https://www.citi.com/ Logo

Citi

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Location:
United Kingdom, London

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Payments Target Operating Model Director is a senior level position and will be vital in driving Payments to our Target Operating Model (TOM) with a focus on ensuring the delivery of a scalable model that aligns to our business strategy. This role will be central in bringing the organisation together across Payments Product, PDS Product, Operations, Technology, Controls, Operational Risk Management and other second line partners to define priorities, drive results and accelerate the execution of our strategy.

Job Responsibility:

  • Responsible for the execution of programs that deliver a scalable defined Target Operating Model fully aligned to our business strategy
  • ensure continuous alignment between product strategy and our operational productivity and risk objectives
  • act as horizontal lead for product decisioning and design when issues cut across multiple products
  • develop a sustainable holistic model that identifies, prioritises, and executes productivity, scale, modernisation, and risk reduction initiatives
  • engage across PDS, Partnership team and broader organisation to explore partnership opportunities
  • ensure execution acceleration through robust planning and dynamic unblocking of issues
  • ensure systematic incorporation of key firm and Services wide objectives into our Target Operating Model
  • ensure efficiency in execution of multiple initiatives and alignment to TOM

Requirements:

  • Relevant experience within the Payments environment
  • broad and comprehensive understanding of the Payments business
  • thorough understanding of the operational environment
  • significant managerial experience
  • ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
  • ability to work unsupervised and adjust priorities quickly as circumstances dictate
  • exceptional communication skills and ability to influence
  • demonstrated analytical skills
  • strategic thinker and ability to link the dots
  • demonstrated problem-solving and decision-making skills
  • consistently demonstrates clear and concise written and verbal communication
  • ability to work in a team-oriented environment
  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred
What we offer:
  • Generous holiday allowance starting at 27 days plus bank holidays
  • increasing with tenure
  • discretional annual performance related bonus
  • private medical insurance packages
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • special discounts for employees, family, and friends
  • access to an array of learning and development resources

Additional Information:

Job Posted:
March 21, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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