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The Payments Target Operating Model Director is a senior level position and will be vital in driving Payments to our Target Operating Model (TOM) with a focus on ensuring the delivery of a scalable model that aligns to our business strategy. This role will be central in bringing the organisation together across Payments Product, PDS Product, Operations, Technology, Controls, Operational Risk Management and other second line partners to define priorities, drive results and accelerate the execution of our strategy.
Job Responsibility:
Responsible for the execution of programs that deliver a scalable defined Target Operating Model fully aligned to our business strategy
ensure continuous alignment between product strategy and our operational productivity and risk objectives
act as horizontal lead for product decisioning and design when issues cut across multiple products
develop a sustainable holistic model that identifies, prioritises, and executes productivity, scale, modernisation, and risk reduction initiatives
engage across PDS, Partnership team and broader organisation to explore partnership opportunities
ensure execution acceleration through robust planning and dynamic unblocking of issues
ensure systematic incorporation of key firm and Services wide objectives into our Target Operating Model
ensure efficiency in execution of multiple initiatives and alignment to TOM
Requirements:
Relevant experience within the Payments environment
broad and comprehensive understanding of the Payments business
thorough understanding of the operational environment
significant managerial experience
ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
ability to work unsupervised and adjust priorities quickly as circumstances dictate
exceptional communication skills and ability to influence
demonstrated analytical skills
strategic thinker and ability to link the dots
demonstrated problem-solving and decision-making skills
consistently demonstrates clear and concise written and verbal communication
ability to work in a team-oriented environment
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred
What we offer:
Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
discretional annual performance related bonus
private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
special discounts for employees, family, and friends
access to an array of learning and development resources
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