PC Technician, Robert Half

PC Technician

Robert Half

Location:

United States, Milwaukee

Category:

IT - Administration

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We are offering a 2m temporary employment opportunity for a PC Technician based in Milwaukee, Wisconsin. This role is part of a dynamic IT team, focused on supporting the migration of IT infrastructure across various sites throughout the Greater Milwaukee area. The PC Technician will be instrumental in assisting end-users during migration, and providing ad-hoc IT support post-migration.

Job Responsibility:

Check migration data if user shall have new / replacement endpoint or have their own computer reused
Welcome end-users scheduled for migration and commenced the migration process with them
Migrate by joining user, device, and phone by the defined Intune enrolment processes
Receive and log the device according to checklist
Study user guides on the Intranet named Digital Compass to familiarize and prepare to provide good support
Provide handed in devices with proper marking of the owner for easy and quick identification and re-imaging and hand-out
Use sound judgement to determine if end-user needs more support and direct to supporters / floorwalkers
Provide ad-hoc support for the migrated end-users while the migration team is on site
Be visible, service minded and the migration programs public image on site
Provide necessary hand-out support and service according to hand-out checklist

Requirements:

Minimum of 2 years of experience working as a PC Technician or in a similar role
Proficiency in Computer Hardware, specifically Dell Technologies and Mac Computers
Familiarity with AB Testing and its practical applications
Hands-on experience with Active Directory, including its setup and administration
Ability to setup and troubleshoot Apple Devices
Understanding of various Backup Technologies and their implementation
Knowledge of Intune for mobile device management
Experience with Multi-Factor Authentication (MFA) setup and troubleshooting
Expertise in Mobile Device Support, including troubleshooting and maintenance

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:

March 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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