People and Performance Specialist, HammondCare

HammondCare

Location:

Australia, St Leonards

Category:

Human Resources

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

The People and Performance Specialist focuses on the critical areas of performance management, workplace investigations, and a range of employee relations (ER) activities. Reporting to the Employee Relations Manager, this position sits within HammondCare’s centralised People Advisory function and is responsible for ensuring that the organisation's people processes are fair, consistent, and efficient. This role provides expert advice, supports People Leaders in navigating nuanced people matters, and champions capability uplift to deliver best practice process. This role plays an instrumental part in driving procedural fairness and enhancing the overall employee experience while working to identify trends and learning needs that support prevention of future people issues.

Job Responsibility:

Provide SME support to the HammondCare Leadership Group on complex people issues
Lead and manage performance and disciplinary processes, ensuring they are conducted fairly, effectively, and consistently across the organisation
Conduct workplace investigations related to grievances, misconduct, and performance issues, ensuring high quality, thorough documentation and compliance with legal standards
Advise people leaders on navigating complex people matters, including ER aspects of non-work-related injuries, union engagement, and Fair Work Commission matters
Establish and drive best practice people processes, focusing on procedural fairness, efficiency, and a positive people experience
Collaborate with people leaders to build their capability in managing performance, people issues, and delivering consistent people processes
Provide insights into emerging people issues across the organisation and recommend solutions to prevent escalation, including additional learning and development needs for leaders and employees
Support capability development in leaders and the broader People team in the application of contemporary ER practice and procedure
Create and manage tools and resources that empower people leaders to handle complex people matters effectively and consistently

Requirements:

Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action
Tertiary qualifications in Human Resource Management, Employee Relations or a related field
3+ years in a people-focused human resources role, with experience in performance management, disciplinary processes, and workplace investigations
Working knowledge and experience in managing complex issues and an understanding of workplace laws
Strong understanding of performance management frameworks, disciplinary processes, and workplace investigations
Ability to analyse and identify trends in employee relations, performance, and engagement to provide proactive solutions
Experience supporting senior leaders and people partners with expert advice and guidance on people and performance matters
Excellent communication and interpersonal skills, with the ability to influence and advise leaders effectively
Demonstrated capability in delivering training or coaching to people leaders
High attention to detail and ability to manage complex, sensitive issues with discretion and fairness
Strong problem-solving and decision-making abilities, particularly in high-pressure situations

Nice to have:

Experience in aged care / health care settings
Experience in a not-for-profit setting

What we offer:

NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
Additional leave purchase options and 14 weeks paid parental leave
Flexible working options, including hybrid arrangements
Discounts on everyday products and services
Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
Free independent, confidential counselling services, wellbeing resources and webinars available through our Employee Assistance Program (EAP) for you and your family
Health & Wellbeing programmes
Reward & Recognition programmes
Referral bonuses
Career and professional development opportunities

Additional Information:

Job Posted:

March 28, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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People and Performance Specialist