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As a People Operations Specialist, you will support OpenTable and KAYAK brands across all regions with day-to-day business activities involving people-related systems, processes, policies, and procedures. This is a US based role, preferably on the West Coast.
Job Responsibility:
Support the global workforce with employee and business inquiries via Zendesk
Troubleshoot Workday (HRIS) issues
Identify gaps and areas for improvement in HR processes
Process employee lifecycle transactions in Workday
Conduct orientation sessions for new hires
Support payroll, benefits processing, leave administration, and background/identity checks
Advise HR Business Partners and cross-functional teams on HR policy and process best practices
Interpret HR policies and provide solutions for complex situations
Research into relevant legislation and best practices to develop solutions
Conduct HR data audits
Assist Talent Acquisition team with scheduling and coordinating interviews
Support process for global mobility, business travel, and immigration cases
Serve as a point of contact for HR Business Partners, external counsel, and employees
Contribute to the development and enhancement of people processes and workflows
Participate in team-identified projects/initiatives and any ad hoc projects.
Requirements:
2+ years of experience working in an HR role focusing on HR Operations, HRIS management, and HR process improvement, preferably in a multi-national or global company
Experience working with Workday HRIS
Experience with end-to-end US Immigration cases
Solid working knowledge of employment life cycle practices, specifically in the USA
Uses analytical skills to understand and investigate employee issues and can apply the correct processes or procedures
Effective problem-solving skills
Proficiently manage routine HR tasks, interpret policies and processes accurately and independently
Prioritize effectively, handle multiple tasks and conflicting priorities and meet deadlines
Communicate professionally and effectively both verbally and in writing
Can gain trust and build relationships with immediate and wider teams
Solution-oriented
Independently ask questions about career paths and growth and development opportunities
Continues to find opportunities to learn about areas of specialism and demonstrates a curiosity to learn about different regions, cultures, legislation, and ways of working.
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