Pharmacy Billing Coordinator, CVS Health

Pharmacy Billing Coordinator

CVS Health

Location:

United States, Monroeville

Category:

Customer Service

Contract Type:

Employment contract

Salary:

17.00 - 28.46 USD / Hour

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Job Description:

CVS Health Specialty Pharmacy, a mail service pharmacy in the Monroeville area, has an opportunity for a full-time Insurance Billing Coordinator. The role involves ensuring timely and accurate billing for outstanding claims while providing excellent customer service to patients, healthcare professionals, and insurance carriers. This position is located at the Monroeville facility, which offers free parking.

Job Responsibility:

Third party insurance claim billing associated with the dispensing of prescription medication using the bill method required by the payer
Transmit or submit claims (electronic or paper) to insurance payers for reimbursement
Resolve claim rejections and denials that may have resulted from incorrect or incomplete information
Contact insurance companies, account managers, and patients for assistance in claim billing resolution
Maintain supporting chronological notes that detail action taken to resolve outstanding account balances
Maintain patient demographic information and data collection systems, including all billing reports, work queues or rejections according to payer and company policy guidelines
Research and respond by telephone, via the internet and in writing to insurance companies and governmental payers regarding billing questions, issues and problems
Contact patients and Physician’s offices as well as insurance companies as needed in order to expedite claims processing

Requirements:

1+ years of Healthcare Insurance related experience
Experience using Microsoft Office products specifically Excel, Outlook, and Word
Must be able to commute to the Monroeville, PA office

Nice to have:

Insurance billing or collections experience
Customer service in a healthcare environment
Experience working in a healthcare reimbursement system
Effective customer service skills and experience in a team environment
Attention to detail
Ability to utilize analytical skills
Ability to navigate through multiple tasks simultaneously and prioritize based on importance while displaying strong attention to detail
Ability to communicate with clientele in a professional manner, both verbally and written

What we offer:

Medical, dental, and vision benefits
401(k) retirement savings plan
Employee Stock Purchase Plan
Fully-paid term life insurance plan
Short-term and long-term disability benefits
Numerous well-being programs
Education assistance
Free development courses
CVS store discount
Discount programs with participating partners
Paid Time Off (PTO)
Paid holidays

Additional Information:

Job Posted:

March 18, 2025

Expiration:

April 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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