Pharmacy Intern - Grad, CVS Health

CVS Health

Location:

United States, Philadelphia

Category:

Pharmacy

Contract Type:

Employment contract

Salary:

19.75 - 30.00 USD / Hour

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Job Description:

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better.

Job Responsibility:

Apply didactic learning from pharmacy school and pharmacy practice into real-world practice to become ready for a Pharmacist role
Complete a comprehensive training roadmap within 120 days of graduation designed to further your knowledge of store, district, and regional operations
Deepen understanding of patient safety and error prevention, quality assurance drug utilization review (DUR), pharmacy professional standards such as corresponding responsibility and red flag detection
Assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations
Learn to operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication
Demonstrate empathy and genuine care, and contribute to a safe and inclusive culture where all people feel valued and empowered
Take on greater accountability for supporting the management, oversight, and operations within the pharmacy
Follow all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health
Follow pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contribute to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Offer to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist
Take telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation
Maintain the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices
Complete basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business
Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
Comply with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
Deliver additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
Educating patients about vaccines and answering questions to obtain informed consent
Monitoring for, and responding to, adverse reactions
reporting adverse reaction events per public health requirements
Reviewing and collecting patient information
tracking and documenting for each applicable patient

Requirements:

PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health
Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately
Use and understand verbal and written communication to interact with patients and colleagues
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
Be mobile and remain upright for extended periods of time
Lift, scan, and bag items
Reach overhead
stretch or reach out with the body, arms, and/or legs to grasp items
Move fingers repetitively
picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
Extend hand(s) and arm(s) multiple directions to place, move, or lift items
Control precision
quickly adjust machines to exact positions
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force
Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force
Consistently lift and/or exert a negligible amount of force to move objects
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
Have the ability to receive detailed information through oral communication

Nice to have:

1+ years of related work experience in pharmacy, retail, medical, or customer service setting
Ability to become immunization certified
Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)

What we offer:

Challenging opportunities to learn and grow professionally
Immersed in a culture of continuous improvement
Pioneering a bold new approach to total health care
Making quality care affordable, accessible, simple and seamless

Additional Information:

Job Posted:

March 29, 2025

Expiration:

September 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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