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At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Graduate Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility.
Job Responsibility:
Apply didactic learning from pharmacy school and pharmacy practice into real-world practice to become ready for a Pharmacist role
Complete a comprehensive training roadmap within 120 days of graduation
Assist the pharmacy team to ensure that pharmacy operations run smoothly
Ensure patients’ prescriptions are filled promptly, safely, and accurately
Provide caring service that exceeds patient expectations
Learn to operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication
Demonstrate empathy and genuine care
Contribute to a safe and inclusive culture where all people feel valued and empowered
Follow all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health
Follow pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contribute to positive patient experiences by showing empathy and genuine care
Offer to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care
Take telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes
Maintain the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members
Complete basic inventory activities
Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback
Remain flexible for both scheduling and business needs
Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
Deliver additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics)
Requirements:
PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health
Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately
Use and understand verbal and written communication to interact with patients and colleagues
Ability to use math to solve a problem
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
Be mobile and remain upright for extended periods of time
Lift, scan, and bag items
Reach overhead
Move fingers repetitively
Extend hand(s) and arm(s) multiple directions to place, move, or lift items
Control precision
Stoop to a considerable degree
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
Have the ability to receive detailed information through oral communication
Nice to have:
1+ years of related work experience in pharmacy, retail, medical, or customer service setting
Ability to become immunization certified
Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)
What we offer:
Challenging opportunities to learn and grow professionally
Immersed in a culture of continuous improvement
Pioneering a bold new approach to total health care
Making quality care affordable, accessible, simple and seamless
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