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The Pharmacy Manager at CVS Health leads and develops a pharmacy team to provide exceptional patient care. Responsibilities include safe and effective prescription dispensing, promoting best practices, guiding and coaching team members, ensuring compliance with regulations, and maintaining operational excellence. The role requires active engagement in patient care, inventory management, team onboarding, and collaboration with the Store Manager to maintain a healthy talent pipeline. The Pharmacy Manager plays a vital role in improving access to healthcare and patient outcomes while adhering to CVS Health’s values and practices.
Job Responsibility:
Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same
Proactively offering and delivering immunizations to keep patients healthy
identifying, engaging, and supporting Pharmacy Technicians to learn to immunize
Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices
Conducting new Technician and Pharmacist onboarding for the store and district, including training on CVS workflow, and ensuring all trainees are on-track for timely completion of required training and/or licensure
Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic.
Requirements:
Active Pharmacist License in the state where the Store is located
1-2 years of experience as a Pharmacist
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety.
Nice to have:
Completion of the Pharmacy Manager Emerging Leader (PM-EL) program
3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting
Ability to work in the home store, and across the market in other locations, to meet business need.
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