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As a Pharmacy Manager at CVS Health, you will lead and develop a pharmacy team to deliver exceptional patient care and excellent pharmacy services. This role focuses on cultivating a culture of excellence, ensuring compliance with safety regulations, providing immunizations, and managing performance through direct observation and coaching.
Job Responsibility:
Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
Proactively offering and delivering immunizations to keep patients healthy
Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices
Conducting new Technician and Pharmacist onboarding for the store and district
Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times
Partnering with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues
Overseeing Staff Pharmacists and District Support Pharmacists (DPSs)
Establishing a culture of safety, empowerment, and inclusion
Regularly reviewing business reporting for operational insights and developing action plans to close gaps
Maintaining relevant clinical and technical skills for the job as the industry evolves
Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles
Requirements:
Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
1-2 years of experience as a Pharmacist
Nice to have:
Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program
3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting
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