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The Pharmacy Manager at CVS Health plays a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team. Responsibilities include leading and developing a pharmacy team, promoting best practices, and ensuring compliance with state Board of Pharmacy regulations.
Job Responsibility:
Lead and develop a pharmacy team that provides exceptional patient care
Promote best practices and lead through change
Identify and address performance opportunities
Support novel program awareness
Onboard newly hired pharmacy team members
Recognize colleagues for their success
Oversee the pharmacy team during bench shifts
Strengthen pharmacy performance measures through effective coaching
Support safe and accurate prescription fulfillment
Contribute to positive patient experiences
Proactively offer and deliver immunizations
Support the effective management of pharmacy inventory
Conduct new Technician and Pharmacist onboarding
Ensure pharmacy operations are fully compliant with state Board of Pharmacy regulations
Partner with the Store Manager to maintain a healthy talent pipeline
Oversee Staff Pharmacists and District Support Pharmacists
Deliver annual performance reviews
Write or appropriately delegate and oversee the writing of the pharmacy schedule
Regularly review business reporting for operational insights
Establish a culture of safety, empowerment, and inclusion
Maintain relevant clinical and technical skills
Support access to care and help to improve patient outcomes
Understand and comply with all relevant federal and state laws, regulations, professional standards, and ethical principles
Requirements:
Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
1-2 years of experience as a Pharmacist
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus
Customer Service and Team Orientation
Communication Skills
Mathematical Reasoning
Problem Resolution
Physical Demands
Team Management and Leadership
Nice to have:
Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program
3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting
Ability to work in the home store, and across the market in other locations, to meet business need
What we offer:
Full range of medical, dental, and vision benefits
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