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This is an exciting time to join the Medication Therapy Management Team! As a Clinical Assistant Pharmacy Technician you will be working within the Medication Therapy Management (MTM) side of CVS Pharmacy as valued team member helping our members on their path to better health every single day by providing top notch customer service. As the first point of contact, you would handle general questions about the service and support all phases of the care process starting with enrollment, creation and maintenance of an electronic medical/pharmacy record, appointment scheduling, and care plan processing/mailing. As a Clinical Assistant, you would also help support inbound and outbound calls from plan members, document activity and maintain electronic medical records while providing the highest quality healthcare and service to plan members and other internal and external partners.
Job Responsibility:
Handle general questions about the service and support all phases of the care process starting with enrollment, creation and maintenance of an electronic medical/pharmacy record, appointment scheduling, and care plan processing/mailing
support inbound and outbound calls from plan members
document activity and maintain electronic medical records
provide the highest quality healthcare and service to plan members and other internal and external partners
Requirements:
Active Arizona Pharmacy Technician License or Registered/Licensed Pharmacy Technician Trainee
at least 6 months of pharmacy technician experience
Nice to have:
CVS Health experience
experience working in a retail, hospital, medical office, or pharmacy setting
valid/active PTCB Certification or NHA Certification
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