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Pharmacy Technicians at CVS Health play a critical role in supporting pharmacy teams and delivering operational and service excellence. Responsibilities include assisting pharmacy teams, fulfilling prescriptions, and ensuring a positive customer experience while maintaining compliance with regulations and policies.
Job Responsibility:
Following all company SOPs at each workstation to help Pharmacists manage and improve patient health
Following pharmacy workflow procedures for safe and accurate prescription fulfillment
Creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
Offering immunizations and other services
Solving or escalating patient problems
Accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, and waiting bin inventories
Expanding clinical and technical knowledge needed to better assist patients
Voluntarily traveling to stores in the market to work shifts
Complying with CVS policies and procedures to ensure patient safety, compliance with recordkeeping, and protecting patient privacy
Delivering additional patient health care services where allowable by law
Obtaining Technician Immunizer status to administer vaccines
Educating patients about the importance of vaccines.
Requirements:
Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately
Use and understand verbal and written communication to interact with patients and colleagues
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options
Be mobile and remain upright for extended periods of time
Lift, scan, and bag items
Reach overhead
stretch or reach out with the body, arms, and/or legs to grasp items
Move fingers repetitively
Extend hand(s) and arm(s) multiple directions to place, move, or lift items
Control precision
quickly adjust machines to exact positions
Occasionally lift of up to 20 lbs and/or exert up to 20 lbs of force
Frequently lift of up to 10 lbs and/or exert up to 10 lbs of force
Consistently lift and/or exert a negligible amount of force to move objects.
Nice to have:
1-3 years previous experience as a Pharmacy Technician
Previous experience in a pharmacy, retail, medical, or customer service setting
Ability to work in the home store, and across the market in other locations, to meet business needs.
What we offer:
Medical, dental, and vision benefits
Eligible employees may enroll in the Company’s 401(k) retirement savings plan
Employee Stock Purchase Plan available for eligible employees
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