Pick Up Order Point Co-Worker, IKEA

Pick Up Order Point Co-Worker

IKEA

Location:

United States, Gurnee

Category:

Logistics

Contract Type:

Employment contract

Salary:

19.57 - 22.51 USD / Hour

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Job Description:

This full-time role involves handling customer fulfillment, goods flow, and emergency response processes at an IKEA location in Gurnee, IL. Successful candidates will operate autonomously in fast-paced environments while maintaining operational compliance and enhancing the customer experience.

Job Responsibility:

Meet customers' needs, solve problems independently, and recognize when to escalate to a manager
Receive inbound goods and ensure inventory accuracy at point of receiving
Enhance the customer experience by offering a streamlined and efficient handover in Full Serve Hand Out (FSHO)
Efficiently manage goods flow and customer handout operations, utilizing the designated systems and tools to ensure seamless process flow and maintain data integrity
Process sales transactions accurately and efficiently while adhering to cash balancing policies
Oversee day-to-day operation when assigned the responsibility by the Team Leader, including opening and/or closing duties for the unit which also include key and alarm code responsibilities
Manage all unit emergency responses, including escalated customer issues, injuries, and emergency protocols, ensuring a safe and secure environment for customers and coworkers
Collaborate with Safety & Security to ensure compliance with policies, procedures, and audits related to inventory integrity, cash and credit management, safety, and internal controls

Requirements:

High School Diploma, GED or Equivalent
Minimum 1 year of relevant experience
Experience in a fast-paced environment
Experience working autonomously or with minimal supervision
First Aid Certification Needed if scheduled in Smaland, required
CPR - CPR certification Needed if scheduled in Smaland, required

What we offer:

Benefits eligible

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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