Plant Application Support Engineer, Robert Half

Robert Half

Location:

United States, Houston

Category:

IT - Administration

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

This role involves managing enterprise applications and plant systems applications within the Oil & Gas industry. The selected candidate will work in a high-risk industrial environment, ensuring that our systems are aligned with industry standards and policies.

Job Responsibility:

Administer security settings and restrictions across all applications to maintain data integrity and confidentiality
Provide technical support to users, addressing production issues to ensure systems remain operational
Collaborate with software vendors to plan and execute upgrades, patches, and new modules
Develop user guides and Standard Operating Procedures (SOPs) to aid training and change management activities
Support periodic user access reviews and internal audits to maintain system security
Work closely with business users to identify process optimization opportunities
Address production issues and resolve incidents, service tickets, and general inquiries raised by users
Support user acceptance testing to ensure solutions meet business requirements
Support the integration of our applications with other internal and external applications
Participate in application projects and change intakes, including requirement gathering, planning, and execution
Liaise with vendors on application version enhancements and patches, ensuring compliance with our patching policies
Provide technical insights and recommendations to ensure applications are scalable, maintainable, and aligned with our long-term goals
Exhibit strong security practices with systems that handle sensitive data
Create and maintain comprehensive documentation of application architectures, configurations, and processes

Requirements:

Administer security settings and restrictions across all applications to maintain data integrity and confidentiality
Provide technical support to users, addressing production issues to ensure systems remain operational
Collaborate with software vendors to plan and execute upgrades, patches, and new modules
Develop user guides and Standard Operating Procedures (SOPs) to aid training and change management activities
Support periodic user access reviews and internal audits to maintain system security
Work closely with business users to identify process optimization opportunities
Address production issues and resolve incidents, service tickets, and general inquiries raised by users
Support user acceptance testing to ensure solutions meet business requirements
Support the integration of our applications with other internal and external applications
Participate in application projects and change intakes, including requirement gathering, planning, and execution
Liaise with vendors on application version enhancements and patches, ensuring compliance with our patching policies
Provide technical insights and recommendations to ensure applications are scalable, maintainable, and aligned with our long-term goals
Exhibit strong security practices with systems that handle sensitive data
Create and maintain comprehensive documentation of application architectures, configurations, and processes
Must have a deep understanding and experience in working with Chemical Plants
Proficiency in handling Gas Plants is required
Strong experience in Patching is essential
Must have expertise in System Patching
Ability to troubleshoot and resolve technical issues related to Plant Applications
Excellent communication skills to effectively liaise with team members
Ability to work in a fast-paced environment and adapt to rapid changes
Strong problem-solving skills and the ability to think critically
Good time management skills, with the ability to prioritize tasks effectively
Must hold a degree in Engineering or a related field
Prior experience in a similar role is preferred
Must be able to work flexible hours, including weekends and holidays if required
Detail oriented certifications related to Plant Applications would be advantageous
Must be willing to travel to different plant locations if necessary
Should have a proactive approach towards work, with the ability to anticipate potential issues before they arise

Nice to have:

Detail oriented certifications related to Plant Applications
Prior experience in a similar role

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:

March 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Plant Application Support Engineer