Practice Manager, CVS Health

Practice Manager

CVS Health

Location:

United States, Houston

Category:

Health and Beauty

Contract Type:

Employment contract

Salary:

46988.00 - 112200.00 USD / Year

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Job Description:

The Practice Manager is responsible for leading and managing operations at a single primary care clinic location, supervising clinical and non-clinical team members, supporting operational initiatives, driving metrics related to patient satisfaction and clinical outcomes, and ensuring daily clinic operations run smoothly while embodying Oak Street Health's mission and values.

Job Responsibility:

Hire, train, supervise, coach, mentor and manage a multi-disciplinary team of 15+
ensure the center is a great place to work and teams are engaged and thriving
ensure clinic operations are running smoothly and safely on a daily basis
provide an unmatched patient experience and service recovery as needed
drive results for patients in Oak Street Health's care model
lead the implementation of in-clinic operational initiatives
ensure patient scheduling processes are executed efficiently
oversee clinical and community areas and handle building-related issues
use proprietary software for monitoring tasks and workflows
partner with the Center Medical Director and Outreach Manager to lead the center
other duties as assigned

Requirements:

2 or more years of experience in a supervisory role
ability to work flexible hours as needed, with occasional evenings
proficient PC skills
US work authorization
Bachelor's or Master's Degree in a related field (strongly preferred)
5 or more years of experience in a supervisory role within a clinical setting (strongly preferred)
where necessary, fluency in Spanish or other languages spoken by people in the communities we serve (strongly preferred)
experience successfully driving teams towards achievement of metrics (strongly preferred)
experience with Google Suite (preferred)
a passion for mentorship and team development
ability to drive the culture of your center that is collaborative, patient-centric and oriented toward driving results
a problem-solving orientation
a flexible and positive attitude
a proactive and adaptable working style
impeccable judgment and maturity
a supportive attitude toward patient population of older adults
ability to handle confidential information with discretion

Nice to have:

Bachelor's or Master's Degree in a related field
fluency in Spanish or other languages
experience successfully driving teams towards achievement of metrics
experience with Google Suite

What we offer:

Mission-focused career impacting change
paid vacation
sick time
retirement 401K match options
health insurance
vision benefits
dental benefits
opportunities for leadership development
continuing education stipends
flexible work environments
opportunities for high levels of responsibility
rapid advancement

Additional Information:

Job Posted:

March 20, 2025

Expiration:

September 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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