Pre-sales Solutions Engineer, Atlassian

Pre-sales Solutions Engineer

Atlassian

Location:

Germany, Munich

Category:

Sales

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

Partner with direct sales, partners and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems, and complexities; Participate in customer discovery to understand the customer’s current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions; Probe for and identify additional opportunities for cross-product/solution expansion; Investigate, discover, and assess client pain points; Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software; Have a broad understanding of full Atlassian product and solution offerings; Lead compelling value-based demonstrations; Understand, lead, and guide the customer’s technical needs in the sales process; Proactively forge strong partnerships with aligned account executives; Understand, track and document product feedback and competitive intelligence from customers; Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge

Job Responsibility:

Partner with direct sales, partners and larger account teams on Fortune 500 customers
participate in customer discovery
probe for and identify additional opportunities for cross-product/solution expansion
investigate, discover, and assess client pain points
be a product expert of Atlassian software in the pre-sales process
have a broad understanding of full Atlassian product and solution offerings
lead compelling value-based demonstrations
understand, lead, and guide the customer’s technical needs in the sales process
proactively forge strong partnerships with aligned account executives
understand, track and document product feedback and competitive intelligence from customers
continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge

Requirements:

2+ years of experience interacting with customers in a pre-sales capacity
excellent communication
strong presentation skills to multi-level audiences
unmatched agility to do what it takes to get the job done
customer-centric mindset with a proven track record in building executive relationships
fluent in both English and German
creative problem solver who can interpret complex business problems
comfortable in both a business and technical context
passionate about making customers and Atlassian successful

What we offer:

health coverage
paid volunteer days
wellness resources

Additional Information:

Job Posted:

March 19, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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