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We are seeking a Principal Engineer – Observability Solutions to drive the design, development, and delivery of end-to-end observability capabilities across T-Mobile’s technology ecosystem. This hands-on technical leadership role will focus on creating scalable, resilient, and intelligent observability solutions that empower teams to gain real-time visibility into application and infrastructure health, performance, and user experience.
Job Responsibility:
Architect and implement observability platforms and tools that support proactive detection, root cause analysis, and continuous improvement across distributed systems
Lead the design and development of core observability services, including metrics pipelines, log aggregation, tracing infrastructure, alerting systems, and data visualization
Leverage modern technologies such as Open Telemetry, cloud-native instrumentation, streaming data platforms, and AI/ML for anomaly detection and automated insights
Collaborate with engineering and SRE teams to define service-level objectives (SLOs), error budgets, and golden signals
Provide technical leadership and mentorship to engineering teams, ensuring best practices in system design, telemetry standards, and observability instrumentation
Champion observability as a first-class concern in the software development lifecycle
Influence platform strategy and roadmap through deep technical insight and alignment with business priorities
Technical Writing: Writes advanced documentation, architecture, capabilities, limitations, and advantages for technologies
Technical Leadership: Monitor and influence relevant industry technologies and standards
Technology Strategy: Evaluates new and existing technology options that support business goals
Requirements:
Bachelor's Degree Engineering, Computer Science
7-10 years Technical engineering experience
Focus: Able to develop and communicate goals in support of the business' mission
Drive: Self-motivated and able to work well under pressure with minimal supervision
Teamwork: Ability and desire to work cooperatively with others on a team
Communication: The ability to ensure that information is passed on to others who should be kept informed
Customer Focus: The ability to demonstrate concern and meet external and/or internal customers’ needs
Analytical: The ability to tackle a problem by using a logical, systematic, sequential approach
Technical Expertise: The ability to demonstrate depth of knowledge and skill in a technical area
Forward Thinking: The ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies
Influencing Others: The ability to gain others' support for ideas, proposals, projects, and solutions
Motivational Support: The ability to enhance others' commitment to their work
Inspiring Others: Ability to convey confidence in employees' ability to be successful
Conceptual Thinking: The ability to find effective solutions by taking a holistic, abstract, or theoretical perspective
Strategic Thinking: The ability to analyze the organization's competitive position by considering market and industry trends
Fostering Innovation: The ability to develop, sponsor, or support the introduction of new and improved method, products, procedures, or technologies
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