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We're looking for an Information Security Incident Commander to join our team, passionately focused on coordinating and leading response efforts to the incidents that most impact Atlassian and our customers. You'll be part of the Incident Response Team and report to the Head of Incident Response. This position is responsible for coordinating with all stakeholders, both technical and non-technical during an incident response effort, including but not limited to, various legal teams, product engineering, Crisis Communications, Support, Customers, and Risk & Compliance. If you are passionate about improving security, trust & safety, have strong verbal and written communication skills, and can organize effectively under pressure, this may be a role for you!
Job Responsibility:
Identify which plans, playbooks, and processes apply to a particular Security Incident
Engage all required stakeholders for a particular response effort and ensure they are kept aware of all details and developments
Regularly update leadership on a regular cadence and when significant changes to previously known statuses arise
Lead incident bridge calls
Translate technical communications into non-technical communications
Assist in the development of an overall response strategy
Participate in preparedness activities such as tabletop exercises and red team events
Assist with internal and external incident related communication, both written and verbal
Document incident response efforts
Drive incident response efforts to meet SLOs and SLAs
Participate in after action reviews
Take on impactful and highly visible project work to strategically improve our incident response and incident management capabilities
Other, as required
Requirements:
Previous incident management experience
7+ years experience in information security
Strong written and verbal communication skills
Attention to detail
Investigative mindset
Ability to stay organized under pressure
Confidence to manage up to more senior leaders during incident response activities
Effective delegation of tasks across diverse workstreams
Experience leading functional groups/engagements
Awareness of Enterprise customers' expectations when communicating an incident or vulnerability
Familiarity with regulatory landscape (i.e. GDPR, FedRAMP, DORA)
Understanding of cybersecurity principles, threat landscape, and best practices
Nice to have:
Experience as a cybersecurity forensic investigator
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