Principal Product Designer - Emerging Technologies, T-Mobile

T-Mobile

Location:

United States, Bellevue ▼

Denver

Atlanta

Overland Park

Frisco

Herndon

Category:

IT - Software Development

Contract Type:

Employment contract

Salary:

115400.00 - 208100.00 USD / Year

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Job Description:

Be the center of product innovation and design at T-Mobile. As a critical leader on the Product, Experience Design & Innovation team, the Principal Product Designer for Emerging Technologies will lead the re-imagination and redesign of our digital products across the enterprise. The successful candidate will be responsible for designing human-centered experiences that integrate AI capabilities, ensuring they are intuitive, ethical, and valuable for users. The role requires a mix of UX design, AI understanding, and strategic thinking.

Job Responsibility:

Drive the UX Roadmap and strategy framework through partnership with key leaders and other Principal Designers to ensure cohesive product experiences across lines of businesses (LOBs)
Conduct user research, usability testing, and data analysis to inform AI design decisions
Collaborate with Product Managers, AI researchers, and Engineers to align AI capabilities with user expectations
Advocate for ethical AI use, ensuring fairness, inclusivity, and transparency
Act as an evangelist for design thinking, partnering with key leaders to demonstrate how design empowers the creation of better digital products
Design intuitive and seamless experiences that integrate AI-powered features
Translate complex AI concepts into user-friendly interactions, ensuring explainability and transparency in AI-driven decisions
Facilitate workshops and design sprints to align teams on AI experience strategy
Create and test low- and high-fidelity prototypes for AI-powered experiences, including conversational flows, voice interactions, and adaptive UI components
Analyze research data and user feedback to understand customer pain points, identify business opportunities, and continuously refine AI behaviors, creating compelling narratives that drive customer-centric design solutions
Provide constructive feedback on peer user experience design reviews that’s focused on the big picture and future enterprise vision
Collaborates with User Researchers and other Principal designers to maintain consistency across the digital ecosystem and organization
Influence LOB/enterprise key leadership team by providing design recommendations backed with sound design reasons and solid customer-centric data
Stay informed on AI advancements, including LLMs, personalization, and automation
Identify opportunities to leverage AI to enhance user experiences
Ensure AI-driven solutions align with ethical and regulatory considerations
Guide, mentor and inspire other designers in the team, keeping up with the design industry evolution including best practices, new trends and technologies
Provide feedback and direction to ensure intuitive and innovative solutions and drive consistency following established design principles, guidelines and patterns
Collaborate internally and externally to continuously evolve team processes and design practice
Create an environment that fosters internal and cross team collaboration

Requirements:

Degree in human-centered design, computer science, research, psychology, or related work experience
7-10 years of experience of user experience, digital strategy, or product management
2+ years experience working with Figma
Demonstrates ability to lead highly technical, highly complex projects with cross-functional teams of strategists, designers, and engineers in a fast-paced environment
Willingness to roll up the sleeves and lead by example when required
Outstanding interpersonal, communication, presentation, data analysis, and storytelling skills
Excellent collaborator
Demonstrates a high level of executive accountability, initiative, flexibility, and the ability to prioritize resource workload to efficiently deliver results
Comfortable working in an ambiguous environment
Exceptional portfolio of work spanning multiple design projects
At least 18 years of age
Legally authorized to work in the United States

Nice to have:

Experience with AI capabilities
Ethical AI use
Design thinking
AI literacy
Emerging technologies

What we offer:

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:

April 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Principal Product Designer - Emerging Technologies