Principal Product Designer, T-Mobile

T-Mobile

Location:
United States, Bellevue

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

115400.00 - 208100.00 USD / Year

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Job Description:

Be the center of product innovation and design at T-Mobile. As a critical leader on the Product, Experience Design & Innovation team, the Product Principal Designer will lead the re-imagination and redesign of our Assisted digital products across the enterprise. The successful candidate will be responsible for guiding user-centered design activities and establishing user experience strategy, working closely with Business and Product key leaders to create innovative, meaningful solutions to delight T-Mobile employees servicing customers.

Job Responsibility:

Drive the UX Roadmap and strategy framework through partnership with key leaders and other Principal Designers to ensure cohesive product experience across lines of businesses (LOBs)
Act as an evangelist for design thinking, partnering with key leaders to demonstrate how design empowers the creation of better digital products
Lead a design and user experience team in the creation of enterprise applications, design frameworks, visual libraries, and scalable interface assets
Implement ethical, accessible, and dynamic features and capabilities, such as AI-driven task recommendations and digital check-in tools, to streamline processes and improve operational efficiency
Collaborate with Engineering key leaders to understand and identify tech possibilities and constraints on LOB and company
Partner with Engineering key leaders to create new opportunities to develop tech capability that can enhance customer experience on LOB/enterprise level
Provide constructive feedback on peer user experience design reviews that’s focused on the big picture and future enterprise vision
Create high-level UX assets (workflow, customer journey map, prototype, etc.)
Collaborates with User Researchers and other Principal designers to maintain consistency across the digital ecosystem and organization
Demonstrates ability to work with highly technical teams and handle multiple projects in a fast-paced environment
Analyze research data findings to well understand customer pain points, identify business opportunities, and create a compelling story to drive customer-centric design solutions
Influence LOB/enterprise key leadership team by providing design recommendations backed with sound design reasons and solid customer-centric data
Guide, mentor and inspire other designers in the team, keeping up with the design industry evolution including best practices, new trends and technologies
Provide feedback and direction to ensure intuitive and innovative solutions and drive consistency following established design principles, guidelines and patterns
Collaborate internally and externally to continuously evolve team processes and design practice
Create an environment that fosters internal and cross team collaboration

Requirements:

Degree in human-centered design, computer science, research, psychology, or related work experience
7-10 years of experience of user experience, digital strategy, or product management
2+ years experience working with Figma
Proficiency in UI design principles, execution, and best practices
Demonstrates ability to lead highly technical, highly complex projects with cross-functional teams of strategists, designers, and engineers in a fast-paced environment
Willingness to roll up the sleeves and lead by example when required
Outstanding interpersonal, communication, presentation, data analysis, and storytelling skills
Excellent collaborator
Demonstrates a high level of executive accountability, initiative, flexibility, and the ability to prioritize resource workload to efficiently deliver results
Comfortable working in an ambiguous environment
Exceptional portfolio of work spanning multiple design projects
At least 18 years of age
Legally authorized to work in the United States

What we offer:

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:
April 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Principal Product Designer