Private Motor Claims Handler, Lawes Consulting Group

Private Motor Claims Handler

Lawes Consulting Group

Location:

United Kingdom, London

Category:

Insurance

Contract Type:

Employment contract

Salary:

35000.00 - 40000.00 GBP / Year

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Job Description:

An excellent opportunity is available with our client in the insurance sector. We’re here to connect them with a Private Motor Claims Handler. In this role you will be responsible for efficiently managing and resolving motor insurance claims and providing clients with the support they need during stressful times. Acting as the main point of contact, you’ll handle investigations, communication, and negotiations to ensure timely and fair claims resolutions.

Job Responsibility:

Manage motor claims, including accidents, uninsured loss recovery, third-party interventions, personal injury, theft, and property damage
Gather claim information from policyholders, third parties, emergency services, and witnesses
Investigate claims with a calm, empathetic approach, reviewing policy details for validity
Monitor external suppliers to ensure timely and accurate service
Collaborate with specialists for complex claims and ensure efficient, fair resolutions
Keep clients and stakeholders regularly updated on claim progress

Requirements:

Skilled in liaising with clients, third parties, and suppliers, explaining claims processes clearly
Able to gather and assess information while managing multiple claims
Empathetic and professional in addressing customer needs
Proficient in problem-solving to resolve claims efficiently
Detail-oriented with strong IT skills, including claims management systems
Experience in handling motor insurance claims, including the investigation and resolution of accidents, losses, and damages
Ability to form positive relationships with clients, third parties, and suppliers

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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