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As a Product Manager, you will bring together credit control process, policy, and technology to re-think the wholesale lending process end-to-end. You will manage and execute product strategies and approaches that effect areas including underwriting process risks and controls, quantitative measurement of benefit of product rollout, success metrics and end-user support. You will be responsible for managing requirements, providing data insights, and making recommendations that meet the needs of differing business lines, regions, and regulatory demands.
Job Responsibility:
Bring together credit control process, policy, and technology to re-think the wholesale lending process end-to-end
Manage and execute product strategies and approaches that effect areas including underwriting process risks and controls, quantitative measurement of benefit of product rollout, success metrics and end-user support
Manage requirements, provide data insights, and make recommendations that meet the needs of differing business lines, regions, and regulatory demands
Partner extensively with Product, Developers, Underwriters, Bankers and Risk to develop controls for mitigating operational risk and ensuring timely, accurate and complete data for their portfolios
Provide transparency to stakeholders on the end-to-end underwriting process through KPIs
Build a target state Product Quality Management program by intaking product feedback from users and working to prioritize to meet their needs with developers
Drive digital transformation by re-engineering operational business processes, focusing on optimizing target state processes and end-to-end workflow orchestration with emerging technologies like AI
Support the execution of the product rollout to stakeholders to meet near-term regulatory commitments, including tracking, training and direct end-user support
Partner with stakeholders to influence policies, standards, and procedures to align with overall product strategy
Follow market, industry, and client trends and adapt them for application in Citi’s products and solutions platforms (AI/ML/etc.)
Requirements:
6-10 years of experience in credit risk management, corporate underwriting, front office, or similar role involved in credit analysis, origination, and monitoring
Direct experience with end-to-end project delivery, preferably in product development methodologies
Knowledge of process management with a propensity for detail and comprehensiveness of content
Experience working with data sets/models and formulating recommendations based on data
Deep knowledge of various analytical tools including Excel, Tableau, SQL, Python
Proficiency in performing data investigations that require a high degree of accuracy under tight timelines
Expertise in creating business analyses, troubleshooting data quality issues, and conducting exploratory and descriptive analyses of business datasets
Comfortable creating and leading executive level presentations to key stakeholders in a clear, concise and articulate manner
Understand the firm’s overarching vision and key objectives, with the ability to confidently communicate the organization’s strategy to others
Proven track record of building effective stakeholder partnerships and collaborating across the organization
Strong Project Management skills with experience leading large cross functional initiatives
Highly organized, with the ability to effectively manage multiple priorities while ensuring attention to detail
Ability to structure and break down problems, develop solutions, and drive results
Intellectual curiosity, with strong analytical and conceptual thinking skills
Proactive in seeking and developing new opportunities
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