Product Manager, T-Mobile

T-Mobile

Location:

United States, Bellevue ▼

Overland Park

Category:

IT - Software Development

Contract Type:

Employment contract

Salary:

100100.00 - 180600.00 USD / Year

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Job Description:

The Product Manager is a visionary, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Product Manager is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, securing funding, and leading a cross-functional team as well as key stakeholders to deliver against the opportunity.

Job Responsibility:

Owns product end to end for products or features with moderate level of complexity and scope
Identifies target customer(s) for existing or future products drives end user product research
Partners with business and internal/external stakeholders to understand current customer experiences, identifies areas of opportunity
Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact
Leverages rapid hypothesis driven testing methodologies and experiments to inform direction, prioritize investment
Conducts cost-benefit / ROI / NPV analysis, competitive product analysis, to support decision making
Works with stakeholders and follows enterprise process to secure and maintain product funding
Communicates, influences, and sells ideas at Director level and below
Recommends product feature set and positioning strategies to improve customer experience, and drive or support growth
Works with external third parties to assess partnerships and licensing opportunities
Develops and maintains current understanding of tech trends
Leverages customer insights for product vision, strategy, roadmap, priorities
Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs and priorities
Create, manage, foster an active VOC feed for themselves and team
Actively looks for opportunities to delight or meet customer’s unmet needs
Evangelizes and advocates for the customer both internally and externally
Tests ideas with real customers to ensure that the product delivers the desired benefit
Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for moderately complex products
Owns and manages product backlog and priorities with our business and technology partners
Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap
Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority
Collaborates with stakeholders and Dev / Execution teams to create and communicate anticipated release schedule
Generates and maintains dashboards and reports that track product health and success metrics
Conduct Product Quarterly Business Reviews (QBR’s) and Steering meetings
Runs beta and pilot programs with early-stage products and samples
Collaborates with advertising and public relations to promote product
Supports sales, marketing, and other stakeholder teams with the necessary product knowledge and additional documentation
Assists with the overall execution relating to all aspects of the software development process, from defining the strategy and architecture through deployment and support
Communicates technical challenges to stakeholders and makes educated trade-off decisions based on those challenges
Accountable for product quality and performance in production environment
Manages development of adoption tools and training materials
Identify execution, operational, organizational issues that impede product success
Collaborates and develops positive working relationships with many technical and non-technical teams
Develops positive working relationships with Customer groups or Customer Representatives
Maintains professional knowledge by attending educational workshops
reviews professional publications
establishes personal networks
participates in professional societies
Develops adoption tools and training material

Requirements:

Bachelor's Degree
4-7 years Relevant Product Management experience in an agile software product development environment
Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence
Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data
Experience in delivering large and complex business/technology initiatives
Proven success in delivering software with Agile Scrum methodologies
Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences
Experience with Agile backlog/project management tools
Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest
At least 18 years of age
Legally authorized to work in the United States

What we offer:

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:

April 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Product Manager