Product Recovery & Quality Co-worker, IKEA

IKEA

Location:

United States, Bolingbrook

Category:

Quality Control

Contract Type:

Employment contract

Salary:

17.24 - 19.83 USD / Hour

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Job Description:

At IKEA, we work to make sustainable living easy and affordable for everyone. As a Product Recovery Associate, contributing to the recovery and sustainability work in the store, you will minimize internal damages or other costs related to IKEA products, repackaging and assembling products to give them a second chance, present IKEA products in As-Is using a strong commercial expression, and support quality work in the store. You must be business-minded, result-driven, have good communication skills, and be able to prioritize tasks and work under pressure.

Job Responsibility:

Contribution in minimizing all internal damages or other costs related to IKEA products
Take necessary action on products to give them a second chance, such as repackaging and assembly
Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store
Support the quality work in the store in order to constantly improve customers quality perception of IKEA products
Always consider the sustainability impact when deciding when and how to recover products
Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Requirements:

Retail experience
Knowledge of how to build quality IKEA furniture
Knowledge of waste management and sustainability principles
Experience working in a customer and commercial-oriented business

Nice to have:

Open to change and a high level of flexibility
High ambition to work in a team environment
Able to prioritize daily tasks based on need and volume
Work under pressure
Good communication, interpersonal and influencing skills
Knowledge of using IT systems and other tools in daily work duties.

What we offer:

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hrs/wk)
A fun and inclusive work environment

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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