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The Professional Medical Services Administrator will manage Baxter's Welch Allyn, Inc. RetinaVue Network by overseeing operational and governance activities within the RetinaVue Telehealth Program. The position also collaborates with cross-functional partners and recruits and provides support for board-certified, state-licensed ophthalmologists and retina specialists. Responsibilities include credentialing, operational planning, compliance assurance, and financial oversight.
Job Responsibility:
Lead all aspects of physician licensing and credentialing and maintain compliance with state and federal regulations
Collaborate with cross-functional partners, including Legal and Compliance, Sales, Project Managers, Finance, and Software Engineers
Manage aspects of the daily operations and functions by providing leadership and strategic direction to internal team members
Oversee all non-clinical, technical, business, support, and regulatory activities
Contribute to the development of RetinaVue Telehealth Program by serving as the expert in remote professional medical services
Recruit, onboard, train and stewardship of network physicians along with physician retention
Serve as a liaison between Welch Allyn/Baxter and consulting physicians
Conduct, coordinate, chair, and support Credentialing Committee and Director meetings, including scheduling, preparation, facilitation, and documentation of meetings
Develop, implement, and continuously improve credentialing, re-credentialing, and privileging processes, policies, and procedures to ensure compliance with regulatory requirements
Coordinate credentialing services by hosting weekly meetings to review licenses, reappointment applications, and expirable documentation
Complete audits and assessments
Oversee the end-to-end initial and re-credentialing process for providers
Lead The Joint Commission accreditation and reaccreditation processes every three years.
Requirements:
Bachelor's Degree required
5+ years of experience in a customer success, project management, credentialing or related field,
healthcare experience highly desired
Strong leadership capabilities and ability to initiate and maintain cross-functional relationships
Ability to take actions and implement effective solutions in a timely manner and lead multiple priorities while working cross functionally
Skilled user of Excel, PowerPoint with the ability to learn new software systems quickly
Able to analyze data quickly and thoroughly and provide actionable business recommendations based on data
Has a respect for data and analytical approaches to decision-making
Experience in providing creative solutions to business challenges, with focus organizational planning gaps
Strong project and process management skills
Good business/financial savvy and judgment.
Nice to have:
Healthcare experience
Creative solutions to business challenges
Focus on organizational planning gaps.
What we offer:
Comprehensive medical and dental coverage starting on day one
Basic life, accident, short-term, long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP) with discounted stock purchase
401(k) Retirement Savings Plan with company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off (from 20 to 35 days based on length of service)
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