Program Management Analyst, Citi

Program Management Analyst

Citi

Location:

India, Chennai

Category:

Finance

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The Third Party Management Program Execution provides operational support, process guidance, and quality assurance and quality control oversight to businesses across Citi, leveraging a central utility infrastructure, standardized processes, and operating procedures to execute robust risk management activities throughout the third-party management life cycle.

Job Responsibility:

Looks for ways to improve the current process and share best practices with management team
Participates in team meetings to analyze documentation and processes to ensure risks and control points are properly addressed
Assists management group in gathering data and information for supervisors reporting and to take ownership of specified projects and tasks
Demonstrate Strong knowledge about Third Party Lifecycle Management, Regulatory guidelines Contract Terms & conditions, Information Security, Regulations (OCC, GDPR, Data Privacy Laws, and Country specific Local Laws etc)
Providing process guidance and support to Third Party Officers (TPOs), Business Activity Owners (BAOs) and other business stakeholders on end-to-end Third-Party Management requirements and set up periodical review meeting with all the stakeholders
Facilitating and coordinating with various Policy Owners in areas such as Data Privacy, Export Licensing, Information Security and Continuity of Business (CoB)
Provide guidance to junior TPU analysts on the process execution
Act as Level 2 Reviewer in the team and guide the team members as needed
Verify if third parties’ policies and procedures are compliant to Citi’s policies and procedures
Identify and report gaps if any, to senior management
Identify opportunities for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations
Analyzing the data and forecast trends with respect to inherent risk associated with third parties and build controls to mitigate such risks
Work with Operations standards team to identify the process gaps and take measures in mitigating the same
Provide all data related to management team for Internal and external Auditors and ensure timely and accurate submission of all deliverables and ensure that all comments are addressed, observations are reported correctly, and corrective action is taken accordingly
Initiate process changes in line with new emerging risks and regulatory requirements

Requirements:

Minimum 8+ years of working experience in financial services / Banking industry
Preferred 3+ years of direct, relevant experience in third-party risk management or operational risk management or Audit related work
Knowledge of third-party management risk and control methodologies and best practices
Team management skills preferred
Supply chain management experience preferred
Bachelor’s degree required
Master’s Degree preferred
Professional Qualifications including CA/ICWA/ACS etc

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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