Program Manager IV, Robert Half

Program Manager IV

Robert Half

Location:

United States, Sun Prairie

Category:

IT - Administration

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

The role involves overseeing a variety of tasks, including processing customer applications, maintaining customer records, and resolving customer inquiries.

Job Responsibility:

Oversee the efficient and accurate processing of customer credit applications
Ensure the maintenance of precise customer credit records
Handle customer inquiries, providing prompt and effective solutions
Monitor customer accounts closely and take necessary action when required
Employ basic office skills to perform daily tasks and operations
Liaise with stakeholders as necessary, particularly if located nearby
Adapt to a remote working environment if not located near stakeholders
Manage and coordinate various programs within the organization
Develop and implement strategies to improve the efficiency of customer service processes
Ensure compliance with company policies and regulations

Requirements:

Demonstrated experience in program management or relevant field
Bachelor's degree in business administration or related field
Master's degree preferred
Excellent leadership and team management skills
Ability to develop and manage budgets
Solid understanding of project management principles
Strong problem-solving skills and ability to make sound decisions
Excellent written and verbal communication skills
Ability to work under pressure and meet tight deadlines
Proven ability to manage multiple projects simultaneously
Exceptional interpersonal skills and ability to build strong relationships with team members and stakeholders
Strong attention to detail and organizational skills
Knowledge of performance evaluation techniques and key metrics
Willingness to travel as required by the job
Ability to adapt to changing circumstances and environment
Knowledge of data analysis and reporting

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 20, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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