Project Manager, Hewlett Packard Enterprise

Project Manager

Hewlett Packard Enterprise

Location:

Costa Rica, Heredia

Category:

IT - Software Development

Contract Type:

Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

This role has been designed as 'Onsite' with an expectation that you will primarily work from an HPE office. The job involves delivering a world-class account services management experience, through a trusted advisory and account ownership. Transforming complex IT into clear, actionable insights and unlocking maximum value through innovation, operational excellence and automation.

Job Responsibility:

Apply technical knowledge to operate a technology area or customer group with moderate risk/complexity
Integrate technical knowledge and business understanding to create solutions for customers
Resolve most technical incidents independently within your technical area after training
Work with team members to resolve more complex incidents
Identify potential escalations and alert management proactively
Build strong relationships in assigned accounts
Identify additional services that could lead to future service revenue growth
Manage small projects/programs in the team

Requirements:

Bachelor's degree in a technical field (preferred) within the past year in computer science, engineering, project management
Advanced Written and Conversational English for effective communication with clients and team members
Basic Microsoft Office Skill for basic documentation and presentation needs
Customer Facing Service & Management: Experience managing both internal and external customer interactions to ensure satisfaction and service excellence
Strong interest in technology and willingness to learn
Relationship Building in Remote Environments: Ability to develop meaningful relationships, networking, and building rapport and trust in a virtual setting
Resilience and Adaptability: Demonstrated ability to remain flexible and respond effectively to changing circumstances and challenges
Detail-oriented with strong time management and organizational skills
Agile Thinking: Capability to think critically and creatively to solve problems quickly
Ability to work independently and collaboratively within a team
Demonstrates a tech-curious attitude with strong critical thinking skills, enabling the identification of solutions in challenging situations while effectively managing conflicts to maintain a positive atmosphere

Nice to have:

Experience handling IT projects or in a technology related field
Six Sigma, Kaizen or any process improvement experience
Customer Relationship Management (CRM) - SalesForce / S4 Hana
Infrastructure as a Service (IaaS)
Certification: ITIL 4, PMP, Scrum
French
Professional experience
Change Management

What we offer:

Health & Wellbeing
Personal & Professional Development
Diversity, Inclusion & Belonging

Additional Information:

Job Posted:

March 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.