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We are offering a long-term contract employment opportunity for a Property Administrator in the Housing Association industry, located in New Brunswick, New Jersey. This role is 100% on-site and requires a bilingual individual fluent in English and Spanish. The dress code is business casual and there is free parking available on site. Our business hours are Monday through Friday, from 8:30 am to 5 pm with a 30-minute unpaid lunch.
Job Responsibility:
Answering inbound phone calls from residents and addressing their inquiries
Providing a high level of customer service to residents
Working with the ADP - Financial Services and JD Edwards EnterpriseOn Accounting Software Systems to maintain accurate records
Entering work orders into the CRM system
Scheduling maintenance requests and coordinating with property managers
Following up on work orders and maintenance requests to ensure timely completion
Ensuring all customer interactions are logged and updated in the CRM system
Collaborating with the team to identify and implement improvements to customer service processes
Requirements:
Proven experience in property administration or similar role within a housing association
Strong administrative skills, including record-keeping, scheduling, and reporting
Excellent interpersonal skills, with the ability to interact with a diverse range of individuals
Proficiency in using property management software and other relevant computer applications
Ability to work independently and as part of a team
Excellent problem-solving skills and the ability to make sound decisions in a fast-paced environment
High attention to detail and accuracy in all aspects of work
Bilingual fluency in English and Spanish
What we offer:
Free parking available on site
Medical, vision, dental, and life and disability insurance
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