Property Claims Handler, Lawes Consulting Group

Property Claims Handler

Lawes Consulting Group

Location:

United Kingdom, Glasgow

Category:

Insurance

Contract Type:

Employment contract

Salary:

25000.00 - 29000.00 GBP / Year

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Job Description:

Lawes is delighted to present an opportunity to join a leading property insurance team as a Property Claims Handle/Case Handler to join their team in Glasgow. You will work with key clients to settle their property claims. You will uphold professional standards, treat customers fairly, and ensure full compliance with regulatory obligations, while maintaining a strong, professional image. This role is ideal for an experienced professional looking to advance in property claims handling while contributing to a dynamic and client-focused team.

Job Responsibility:

Handle phone and written inquiries regarding property claims from key clients
Ensure new claims are monitored and handled in line with service level agreements, including insurer-specific arrangements
Maintain diaries, reports, and match relevant post/diary entries
Ensure the Claims Manager is informed of all issues or complaints
Ensure compliance with company standards and regulatory requirements at all times
Work closely with clients throughout claims process

Requirements:

Experience of handling property claims, from either an insurer or loss adjusting background
Minimum of 2 years’ experience within a property claims role
Qualified to a minimum of Cert CII is an advantage
Strong technical claims knowledge
High attention to detail and accuracy
Ability to handle tasks efficiently while meeting deadlines
Strong client service skills with a focus on delivering excellent outcomes
Good negotiation skills
Excellent verbal and written communication
Ability to gather and analyse client information and tailor responses accordingly
Strong persuasion and influencing skills

Nice to have:

Qualified to a minimum of Cert CII is an advantage

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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