Property Claims Officers, Randstad

Randstad

Location:

Australia, Yatala, Queensland

Category:

Call Center

Contract Type:

Not provided

Salary:

35.86 AUD / Hour

Save Job

Job Description:

Now is your chance to make a real difference! Join one of Queensland’s leading insurers and help support communities affected by storm season. Whether you’re an experienced claims professional or have a strong customer service background, your skills can help get Queenslanders back on their feet.

Job Responsibility:

Assist Queenslanders in their time of need – Manage property claims from lodgement to resolution.
Handle high-volume inbound calls – Provide reassurance and guidance to policyholders.
Ensure accuracy & compliance – Follow policies and regulations.
Investigate & process claims – Liaise with assessors, builders, and stakeholders.

Requirements:

Passionate customer service professionals – Call Centre, Retail, or Hospitality backgrounds encouraged!
Attention to detail – Accurately process and manage claims.
Strong communication & Problem-solving skills – Confidently support customers in difficult situations.
Tech-savvy – Comfortable navigating multiple systems and dual screens.
Previous claims or Insurance experience? A bonus but not essential!

Nice to have:

Previous claims or Insurance experience

What we offer:

Competitive pay + weekend penalty rates – Earn while making an impact
6-Month contract with potential for extension or permanent roles
Full training provided – no prior insurance experience required!
Career growth with a reputable organisation
Hybrid work available (once training is completed)

Additional Information:

Job Posted:

April 03, 2025

Expiration:

April 03, 2025

Work Type:

Hybrid work

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