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Property Manager responsible for managing a high end technical portfolio in accordance with RICS Codes of Practice, ARMA rules and landlord and tenant legislation. The role involves providing full professional property management services for a portfolio of freehold/leasehold developments and individual properties on behalf of freehold clients, Developers and Resident Management Companies.
Job Responsibility:
Drafting and serving S20 notices for major works
Manage a high end technical portfolio in accordance with RICS Codes of Practice, ARMA rules and landlord and tenant legislation
To provide a full professional property management services for a portfolio of freehold/leasehold developments and individual properties on behalf of freehold clients, Developers and Resident Management Companies, proactively manage in accordance with the management agreement the terms of the lease/agreements and good current practice
Responding to pre-assignment enquiries
To manage in relation to company targets of income and service delivery
Dealing with leaseholders enquiries appertaining to the development
Responding to all correspondence/emails, telephone calls including those from Directors, lessees and tenants
Prepare and draft minutes of Board meetings for approval by the Directors
Good understanding of lease terms and ability to write to lessees/tenants/letting agents in relation to any matters which may contravene the terms of the lease, i.e. noise/nuisance, satellite dishes, wood floors, pets, etc
Be prepared to deal with any issue that may arise during the course of the Management of the properties
Ensure the property operates as smoothly as possible
Oversiing a small team / Junior Property Managers and site staff
Prepare and issue draft budgets to Directors for consideration and agree with Board of Directors and approve on PMS computer system
Good understanding of service charge and company accounts and ability to explain them to Directors
Arrange meetings and inspections for all properties managed
Ensure that all necessary contracts and annual inspections are in place
Carry out regular Inspections of properties from time to time and action any works necessary
Ensure that all properties under Management have up to date Health & Safety, Fire Risk Assessments, Asbestos Surveys, Legionnaires Risk Assessment and Electrical Reports etc
Ensuring all properties in the portfolio are insured including dealing with all claims, renewals and enquiries regarding the policy
Liaising with Loss Adjusters and obtain quotes for remedial works and to effect and oversee any emergency repairs
Liaising with Directors as necessary to ensure that blocks are re valued for insurance purposes, at least every 3 years in accordance with company policy
Contact contractors to ascertain whether they are able to carry out works and issue work order forms on PMS - checking with Directors in the first instance if authorisation is required
Monitor contractor's performance - Follow through and complete jobs, updating PMS
Prepare specifications for all contracts at blocks managed including cleaning, gardening, window cleaning, etc., to issue tenders and appoint contractors. Issue contracts to contractors ensuring that they comply with current health and safety legislation
Carry out regular site inspections to monitor works and keep Directors advised of progress before any part payment or full payment of contractor invoices are authorised
Ensure that all contracts and schedule of works for all properties are entered on the computerised system and updated
Advise all lessees and or tenants of impending works, etc
Monitor contractor's performance regularly
Work in conjunction with external/in-house surveyors in relation to major works contracts. Attend progress meetings as necessary, ensure S20 Notices served and pay authorised invoices
Monitor expenditure to ensure sufficient funds are available to cover all necessary repairs/works, except on the rare occasion where emergency works may be required
Responsible for chasing arrears of service charge and ground rents due on portfolio up to instruction of solicitors
Check, code and authorise invoices
General Filing
Any other duties as directed
Requirements:
MIRPM/MTPI and demonstrable post qualification experience
Good understanding of Residential Property Management and current legislation
Well-developed interpersonal and oral communications skills
Interpersonal skills and customer focused
Ability to work on own initiative
Good literacy and numerical skills
Diplomacy
Ability to prioritise workload and work under pressure
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