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This role is crucial in providing exceptional customer support and managing cloud configurations in a multi-cloud environment. The PS Engineer will also have the opportunity to apply their detail-oriented service expertise in a dynamic and challenging setting.
Job Responsibility:
Deliver top-notch customer support, addressing and resolving customer inquiries efficiently
Utilize technical knowledge to manage cloud configurations in a multi-cloud environment
Leverage detail-oriented service expertise to enhance the customer experience
Ensure all customer interactions and support services align with SME (Subject Matter Expert) standards
Continuously monitor and manage customer accounts to maintain high service standards
Requirements:
Proficiency in DevOps Engineering
Expertise in Cloud Computing
Strong customer service skills
Experience in customer support roles
Demonstrated knowledge as a Subject Matter Expert (SME)
What we offer:
Medical, vision, dental, and life and disability insurance
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