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Will be responsible for monitoring program compliance by conducting quality assurance reviews of client and provider files, providing feedback to program managers, and recommending process improvements. Must maintain utmost levels of confidentiality.
Job Responsibility:
Schedule and conduct quality assurance reviews of client and provider files
Review files for compliance with contract and agency requirements
Validate documentation submitted within specific periods
Input results into technology platform (database)
Identify problem areas and help develop solutions
Report results of reviews to Supervisor
Participate in work groups, committees, and ad hoc groups
Requirements:
conduct quality assurance reviews of client and provider files
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