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As a Quality Manager at KAYAK, you will play a crucial role in ensuring the quality and world-class customer experience of a major international travel website. In collaboration with development, design, and product to define features and products and then complement our extensive test automation base with your user-centric creative exploration, identifying and reporting issues and user experience improvements. You will mentor several other QA Engineers and coordinate their work. This is a great opportunity for a skilled professional who is passionate about testing and is eager to contribute to the successful delivery of their team. KAYAK is part of Booking Holdings (NASDAQ: BKNG), the world’s leading travel search engine.
Job Responsibility:
Collaborate with development and product managers to identify, document, and analyze product quality requirements and acceptance criteria using a practice of early involvement
Own testing process in your team, making sure testing is done on time and with good coverage
Mentor and coordinate work of several other QA Engineers
Plan and monitor the development, implementation, and execution of test automation in your area
Assist with triaging defect backlogs to manage the backlog size well
Analyze customers experience and identify improvements using an array of production observability tools
Act as domain expert and “voice of quality” in your team, suggesting process improvements throughout the development lifecycle
Work on scheduled and unscheduled releases based on On-Call rotation.
Requirements:
Proven experience of 4+ years in software testing
Demonstrable experience in creating and implementing comprehensive test plans and providing early feedback to the requirements
Hands-on experience in exploratory testing techniques
Strong knowledge of software QA methodologies, tools, and processes, including Agile and Kanban
Knowledge and experience with web test automation tools like Selenium, WebdriverIO, Cypress, Playwright
Solid understanding of bug lifecycle
Proficiency in written and verbal/oral communication
Excellent problem-solving skills and meticulous attention to detail
Strong teamwork skills with clear and timely communication, proactiveness, and a sense of ownership for team results
Continuous improvement attitude, able to work with your development team on process self evaluation
Time management and task prioritization skills
The capacity to thrive in a hybrid working model, including the ability to attend the office at least 3 days a week.
Nice to have:
Experience with Atlassian products (Bamboo, JIRA, Bitbucket, etc.)
Experience with or exposure to software development in a CI/CD environment
Good understanding of version control tools like Git and their workflows
Experience with observability/monitoring tools like Kibana
Experience with a large-scale, customer-facing, continuously available web-based product or service
Experience in accessibility testing would be advantageous
ISTQB Foundation Level Certification
Mobile testing experience would be a substantial benefit
API testing experience would be a bonus
Empathy for understanding different user perspectives.
What we offer:
Work from (almost) anywhere for up to 20 days per year
Funds for your career growth
Access to thousands of on-demand e-learnings
Generous additional Health Insurance
Flexible sick time off
Additional financial support for your sick leave
Additional day off on your birthday
Company-wide vacation week once a year (winter holidays)
Additional financial support during parental leave
Free lunch twice a week and daily snacks at the office
Free yoga twice a week
Paid volunteering time
No meeting Fridays
Office and team events such as summer camp, KAYAK birthday, winter party and more
Company-paid therapy sessions through SpringHealth
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