Quality Team Rooms Inspector, Marriott Bonvoy

Quality Team Rooms Inspector

Marriott Bonvoy

Location:

United States, Gaylord Opryland Resort & Convention Center

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

18.50 USD / Hour

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Job Description:

The Quality Team Rooms Inspector is responsible for maintaining the cleanliness and order of guest rooms and public areas, ensuring adherence to company standards and safety protocols. The role involves physical tasks such as lifting, bending, and walking for extended periods, as well as interacting with guests and team members in a professional manner.

Job Responsibility:

Respond promptly to requests from guests and other departments
Fill cart with supplies and transport cart to assigned area
Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
Replace guest amenities and supplies in rooms
Replace dirty linens and terry with clean items
Make beds and fold terry
Clean bathrooms
Remove trash, dirty linen, and room service items
Check that all appliances are present in the room and in working order
Straighten desk items, furniture, and appliances
Dust, polish, and remove marks from walls and furnishings
Vacuum carpets and performs floor care duties
Follow all company and safety and security policies and procedures
Report any maintenance problems, safety hazards, accidents, or injuries
Complete safety training and certifications
Properly store flammable materials
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Support team to reach common goals
Ensure adherence to quality expectations and standards
Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance

Requirements:

No high school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Stand, sit, kneel, or walk for an extended period across an entire work shift
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination

What we offer:

Opportunities well beyond that of a traditional hotel
Endless career opportunities
Inclusive, people-first culture
Non-discrimination on any protected basis

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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