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Our client is looking to recruit an experienced Real Estate Account Handler to join their team in London. As a Real Estate Account Handler you will be responsible for providing a day-to-day service delivery to a mixed portfolio of UK and European property owner and real estate clients. You will act as a client advocate serving as a key contact within the account team working with an allocation of clients from varying sizes from commercial to large corporate accounts.
Job Responsibility:
Provide day to day servicing of a clients Insurance programme to support retention and development of the business
Research prepare and present renewal reports to the account team in accordance with the renewal report process
Obtain quotations both or new and renewal business
Serve clients as an advocate for their needs ensuring delivery of exceptional service through close and regular interaction
Diligently check policy documentation in accordance with regulations
Effectively respond and manage with queries including but not limited to changes in cover and risk
Identify the risk exposures and advise on Insurance and Risk Management solutions in consultation with the account team
Provide management information as requested
Cultivate a positive and wide-ranging network of relationships with insurers lawyers and loss adjusters
Seek to identify methods of enhancing services and adding greater value to clients
Maintain a robust approach delivering a service plan and annual timetable of visits aligned to their needs
Act as a point of referral for Insurance Administrators and present solutions for discussion with the account team where required
Provide feedback for insurer review meetings and actively contribute to the development of relationships
Requirements:
A robust technical understanding of both property risks and experience with associated casualty lines of business is highly desirable
Effective communication skills are a prerequisite
The ideal candidate should demonstrate energy, a keen appetite for learning, and evidence of their capacity to develop and advance within the business
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