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As a Real Estate Receptionist, you will be the first point of contact in our real estate department, managing the phone lines, handling customer queries, and maintaining the organization of the department.
Job Responsibility:
Serve as the initial point of contact for the real estate department, answering and screening phone calls professionally and efficiently
Provide exceptional customer service, addressing and resolving customer inquiries promptly
Manage and organize files to ensure smooth operations within the department
Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to maintain accurate records and communicate with customers and colleagues
Handle data entry tasks related to customer information, ensuring accuracy in all records
Use your strong interpersonal skills to maintain positive relationships with customers and colleagues
Schedule appointments efficiently, coordinating with all relevant parties
Use your problem-solving skills to troubleshoot issues without needing extensive direction
Manage email correspondence professionally and promptly, responding to customer inquiries and internal communication
Requirements:
Serve as the initial point of contact for the real estate department, answering and screening phone calls professionally and efficiently
Provide exceptional customer service, addressing and resolving customer inquiries promptly
Manage and organize files to ensure smooth operations within the department
Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to maintain accurate records and communicate with customers and colleagues
Handle data entry tasks related to customer information, ensuring accuracy in all records
Use your strong interpersonal skills to maintain positive relationships with customers and colleagues
Schedule appointments efficiently, coordinating with all relevant parties
Use your problem-solving skills to troubleshoot issues without needing extensive direction
Manage email correspondence professionally and promptly, responding to customer inquiries and internal communication
Proficient in answering multi-line phone system to manage incoming and outgoing calls
Demonstrated ability in delivering exceptional customer service
Experience in performing accurate data entry tasks
Skilled in managing email correspondence professionally and promptly
Exceptional interpersonal skills to interact effectively with clients and team members
Proficiency in Microsoft Excel for organizing and analyzing data
Experienced in using Microsoft Outlook to manage emails and calendar events
Proficient in Microsoft Word for creating and editing documents
Ability to organize files systematically for easy retrieval and record management
Experience in scheduling appointments efficiently, ensuring no overlaps or conflicts
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