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We are seeking a dedicated Receptionist to join our dynamic team, located in Los Angeles, California. In this role, you will be responsible for a variety of clerical activities, including managing incoming calls, distributing mail, and assisting with administrative tasks for our non-profit organization.
Job Responsibility:
Greet, welcome, and direct visitors in a detail-oriented manner
Efficiently manage incoming phone calls, screen and forward them as required
Handle daily mail, deliveries, and couriers, ensuring they are received and sorted
Update calendars, schedule meetings, and appointments as needed
Carry out additional receptionist duties including filing, photocopying, collating, and faxing
Assist in streamlining office operations and procedures
Provide accurate information to queries in-person or via phone/email
Ensure office security by adhering to safety procedures and managing access via the reception desk
Develop an understanding of the organization’s programs and services to respond to inquiries effectively
Support fundraising activities and events when required
Uphold the mission and goals of the non-profit organization in all tasks
Requirements:
Minimum of 1 year of experience in a receptionist role or similar position
Proficiency in answering a multi-line phone system
Excellent customer service skills and a friendly demeanor
Experience in data entry and maintaining accurate records
Ability to handle email correspondence professionally and promptly
Strong interpersonal skills and ability to interact with clients and staff
Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word
Experience in organizing files and maintaining a tidy workspace
Ability to schedule appointments and manage calendars effectively
Nice to have:
Fluency or proficiency in Spanish is desirable
What we offer:
medical, vision, dental, and life and disability insurance
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